Shipping Policy

Local Shipping

  • A flat shipping fee of PKR 99 applies to all orders within Pakistan.

  • Once your payment is authorized, please allow up to 2 business days for order processing before shipment.

  • After dispatch, orders typically arrive within 3–5 business days. Delivery timelines do not include weekends or public holidays.

  • Please note: we do not deliver to P.O. Box addresses.

  • Deliveries to remote or outlying areas may take longer than the standard timeframe.


Cash on Delivery (COD) Orders


  • COD orders are processed following successful telephonic verification.

  • However, Gul Ahmed reserves the right to dispatch COD orders without telephonic verification for verified customers or during peak periods, such as sales, new season launches, or other promotional events.


International Shipping

  • All international orders are shipped via DHL.

  • Delivery typically takes 8–10 business days after the order has been dispatched.

  • Please allow up to 2 business days for order processing after payment is authorized.

  • Delivery estimates exclude weekends and public holidays.


Order Tracking

Once your order is placed, you will receive a confirmation email with your order number and a tracking number (if a valid email address was provided). You can use this tracking number in our Order Tracking section to stay updated on your order’s delivery status.


Please save all email invoices for your records.


Shipping Charges (to be added)


Customs, Duties and Taxes


  • International orders may be subject to customs duties, taxes, and additional fees.

  • We ship all international packages on a “Duties and Taxes Unpaid” basis. These charges are not calculated at checkout.

  • Any applicable fees will be collected at the time of delivery by the local customs or courier.

  • Customers are responsible for all customs, import duties, taxes, and collection fees.

  • By law, we are required to declare the full value of your order on the package.

  • Customs charges vary by country and are influenced by several factors, including location, material, item value, and local regulations. We have no control over or visibility into these charges.

  • If your order requires any additional fees, they must be paid by the customer for customs clearance.

  • Saudi Arabia Specific Requirement: Consignees must hold a valid Commercial Registration (CR) with Saudi Customs. If a valid CR is not available, the shipment will be returned to origin without notice.



Note

We have made every effort to accurately display the colors of our products on the website. However, as the colors you see may vary depending on your screen’s resolution and settings, we cannot guarantee that the product’s color will exactly match what appears on your screen.